Support for your device
Spacetalk LifeWatch Only
For Life owners who bought their watch in a retail store without a Mobile plan or monitoring service
Spacetalk Life
Connect Bundle
For Life owners who bought the Connect package (with a 12-month Mobile plan and Spacetalk App)
Spacetalk Life
Protect Bundle
For Life owners who bought the Protect package (with a Mobile plan, Spacetalk App and 24/7 Monitoring)
Spacetalk Life Device Support
Troubleshooting
Turning on and Resetting Your Life Watch
Charging
Battery
Network
Connection
Calls
Audio Levels
Contacts & Notifications
Fall Detection and Medical ID
SOS Alerts
Safety Callbacks
Locations
Safety Zones
Features
Fall Detection
Medical ID
Safety Callback
Locations
Safety Zones
Reminders and Alarms
Step Count
Weather
Bluetooth
Flight Mode
Watch Face
FAQ
What is Safety Link 24/7 monitoring?
How do I activate my Spacetalk Mobile SIM Card?
Is my Spacetalk Life Water Resistant?
Will my Life work overseas?
Downloads
Turning on and Resetting Your Life Watch
Charging
Battery
Network
Connection
Calls
Audio Levels
Contacts & Notifications
Fall Detection and Medical ID
SOS Alerts
Safety Callbacks
Locations
Safety Zones
Fall Detection
Medical ID
Safety Callback
Locations
Safety Zones
Reminders and Alarms
Step Count
Weather
Bluetooth
Flight Mode
Watch Face
What is Safety Link 24/7 monitoring?
How do I activate my Spacetalk Mobile SIM Card?
Is my Spacetalk Life Water Resistant?
Will my Life work overseas?
Contact Us
Chat with us
Click on the Speech Bubble on the bottom right of your screen to start a live chat with a customer support agent.
Chat available Monday to Friday 9am to 5pm (ADL time).
Email us
For extra support, please contact us at support@spacetalk.co
Please note, it may take up to 72 hours to receive a response. Sending multiple replies to ticket notifications could prolong the waiting period.