Our network partner Telstra Wholesale is currently experiencing a major network outage that may be impacting your services. Telstra Wholesale is working urgently to restore services as quickly as possible.
What’s Happening
Telstra Wholesale have identified the outage could be impacting Spacetalk calls (including 000), text messages, data and for Watch users the ability to track your child outside of wifi.
What Telstra Wholesale Is Doing
At this time, Telstra Wholesale do not have an estimated time for restoration. We are working with priority to restore services as quickly as possible. We’ll share another update within the next six hours if services are still impacted.
Need Further Support?
If you require assistance or have questions regarding this outage, you can reach us via the following channels:
Email: support@spacetalk.co
Social Media: https://www.facebook.com/spacetalk.co
Outage Updates Webpage: Spacetalk Help Centre
For urgent support during this outage, you can also contact us through our live chat function. The link to live chat is in the bottom right hand corner.
We understand how important reliable connectivity is, and we sincerely apologise for this disruption.
Thank you for your patience and understanding while we work to restore your service.
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