Spacetalk Loop Smartwatch and Free Strap
1.
Select your Loop Smartwatch
required2.
Select your additional buckle band
requiredShipping & Returns
Delivery Options and Costs
- Standard Parcel Delivery Australia Post for orders over $100: FREE*
- Standard Parcel Delivery Australia Post for orders under $100: $11.95
- Express Post Australia Post: $15.95
Products ordered through the Spacetalk website are only available for delivery in Australia. We deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please specify the business name together with a contact name for delivery.
*Free Standard Parcel Delivery Australia Post is for devices and accessories orders over $100. This offer excludes all Spacetalk Mobile plans purchased on the Spacetalk website.
Dispatch Timeframe
Orders are processed and dispatched within 2 to 3 business days of the order being placed.
Once we dispatch your order, you will receive an email with your order tracking information.
Tracking Your Order
Please use the tracking number provided in your shipment confirmation email to track your shipment.
To check the Australia Post estimated delivery timeframe, please visit their website.
Get Support
If you need further assistance, our customer support team is only an email away. Click here to contact us.
Warranty Information
For Finnish Version please click here.
Manufacturer’s Limited Warranty
Your Spacetalk watch and in-box accessories are warranted by Spacetalk (‘Spacetalk’, ‘we’ or ‘us’) for one year against defects in materials and workmanship commencing from the original date of purchase. Spacetalk accessories purchased separately are warranted against defects in materials and workmanship for six months from the original date of purchase. Spacetalk is not responsible and this warranty does not apply if your Spacetalk watch or accessory is:
To obtain service under this warranty, refer to the ‘Contact Us’ section within this document or visit our websites for the latest support information. Available service options will be dependent on country in which service is requested and may be restricted to original country of sale. Call charges and domestic or international shipping charges may apply depending on location.
We will either repair, replace or refund your products at our sole discretion subject to applicable local consumer laws and regulations. When making a claim under this warranty, you may be required to furnish proof of purchase details. To the extent permitted by law, all implied warranties are excluded and the remedies set out in this Manufacturer’s Limited Warranty are your sole remedy in connection with your purchase of the Spacetalk watch or its accessories.
Spacetalk is not responsible for any indirect, incidental, special or consequential damages; any loss of data, privacy, confidentiality, or profits; or any inability to use your Spacetalk watch or accessories to the maximum extent permitted by law.
These exclusions apply even if Spacetalk has been advised of the possibility of these damages. Some countries and regions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
For consumer purchases within Australia
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- To cancel your service contract with us; and
- To a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
General Conditions
In order to make a claim under this warranty, on discovery of a fault with the product, you must promptly cease using the product and either:
- Contact us using the contact details in the ‘Contact Us’ section, identifying the relevant issue with the product; or
- Contact the retailer (if it was not Spacetalk) from whom you purchased the product, identifying the relevant issue with the product.
Products must be returned in accordance with our returns policy.
Return postage and or courier fees are your responsibility initially. You are entitled to recover reasonable postage or transportation costs from us if the product is confirmed to have a warranty problem, upon providing reasonable evidence of those costs. You assume the risk of loss or damage to the goods posted or sent to Spacetalk and or returned by us to you. If the product is found not to have a problem, you may be required to pay our costs in inspecting the product. We will provide an estimate of this cost to you before you return the product. Data may be lost during the repair process. It is the responsibility of the customer to ensure that all personal data is deleted before the product is returned to Spacetalk. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair goods.
Conditions of Use
Spacetalk smartwatches and the Spacetalk app must never be solely relied upon to ensure the safety, whereabouts or location of the wearer of the device.
We make no guarantees, representations or warranties regarding the accuracy or reliability of location data and notifications. The accuracy of location varies from location to location and must never be solely relied upon to identify location of the wearer.
Spacetalk smartwatches and the Spacetalk app can be useful for identifying where the wearer may be located, or where they were located, however a condition of use of Spacetalk and the Spacetalk app is that you accept the map locations and notifications presented may be significantly inaccurate. You must never solely rely on the information given by our systems to form an opinion about the wearer’s safety.
Australian Regulatory Information
EMC COMPLIANCE
The device complies with the Radiocommunications Labelling (Electromagnetic Compatibility) Notice 2008 as amended
RADIO COMMUNICATIONS COMPLIANCE
The device complies with the Radiocommunications Devices (Compliance Labelling) Notice 2003 + A1:2007
ELECTROMAGNETIC RADIATION EXPOSURE
The device complies with the Radio Communications (Compliance Labelling-Electromagnetic Radiation) Notice 2014
ELECTRICAL SAFETY
Refer to Radio Communications Compliance above
Health & Safety Information
THIS MODEL MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices in front of face is 2 W/kg and wrist-worn is 4 W/kg.
The highest SAR value for these devices are in the table bellow:
Marketing Name |
Model Number |
Front of Face (10mm separation) Limit: 2W/kg W/Kg (10g) |
Wrist Worn (0mm separation) Limit: 4W/kg W/Kg (10g) |
Spacetalk Kids |
IF-W515C |
0.654 |
0.795 |
Spacetalk Kids |
IF-W525C |
1.224 |
0.823 |
Spacetalk Adventurer |
ST2-4G-1 |
0.85 |
0.60 |
Spacetalk Adventurer 2 |
ST3-4G-1 |
0.85 |
0.60 |
Spacetalk Loop |
SK2-4G-1 |
1.043 |
1.735 |
Spacetalk Life |
SP-L4G-1 |
0.736 |
0.767 |
As SAR is measured utilising the devices highest transmitting power the actual SAR of these devices while operating are typically below that indicated above. This is due to automatic changes to the power level of these devices to ensure it only uses the minimum level required to reach the network. SAR testing has been conducted with the devices set to the highest transmit power and placed in positions to simulate use near body with a separation of 10mm, and Limbs with a separation of 0mm.
The World Health Organisation has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. Additional information can be found on the website of the World Health Organisation (http://www.who.int/emf).
*The tests are carried out in accordance with international guidelines for testing. Care must be taken in close proximity to personal medical devices, such as pacemakers and hearing aids.
AIRCRAFT
Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
HOSPITALS
Mobile phones should be switched off whenever you are requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.
PETROL STATIONS
Obey all posted signs with respect to the use of wireless devices or other radio equipment in locations with flammable material and chemicals. Switch off your wireless device whenever you are instructed to do so by authorised staff.
INTERFERENCE
Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.
For Pacemakers: Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
For Hearing Aids: Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
For other Medical Devices: Please consult your physician and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
Loop devices come locked to the Spacetalk Mobile network. Plan costs apply. Mobile plan costs not covered by our 30 Day Guarantee. Learn More.
1.
Select your Loop Smartwatch
required2.
Select your additional buckle band
requiredThe Spacetalk Loop smartwatch now has even more features
Protect Your Little Ones and Stay Connected
Spacetalk Loop is a new and affordable smartwatch. A super-cool smart watch that they'll love to wear, keep them close and provide you with peace of mind.
Pair your child's Spacetalk Loop Smart watch to the Spacetalk App and get a vantage point on their location and wellbeing‡. Control all the watch features and view activity remotely.
Location sharing with your kids.
Always know where they are and, if needed, see their 30-day location history.
- GPS tracking maps your child in the App.
- Set up safe zones with alerts.
- SOS function sends parents immediate location.
- Navigate to gives you the shortest route to your family member. No address required.
24/7 connection. Any time. Anywhere.
Location GPS tracking and 4G phone calls mean you will always be in the Loop.
- 2MP camera.
- Phone Calling & Chat.
Safety on hand
Loop has no social media or internet browser, so it keeps curious eyes away from harmful content.
- No social media functions. Period.
- No calls or texts from people outside your contact list.
- No web browser - so no exposure to inappropriate content.
Enable the best experience.
School zone helps the focus, the step counter encourages kids to lead an active lifestyle
School Mode
Automatically turn off non-essential features during school-hours, disable notifications during school hours to prevent distractions and ensure kids remain focused on their studies
Health Monitoring: Heart Rate Monitor & Step Counter §
Track children’s heart rate & steps to ensure they get enough exercise.
Location sharing with your kids.
Always know where they are and, if needed, see their 30-day location history.
- GPS tracking maps your child in the App.
- Set up safe zones with alerts.
- SOS function sends parents immediate location.
- Navigate to gives you the shortest route to your family member. No address required.
24/7 connection. Any time. Anywhere.
Location GPS tracking and 4G phone calls mean you will always be in the Loop.
- 2MP camera.
- Phone Calling & Chat.
Safety on hand
Loop has no social media or internet browser, so it keeps curious eyes away from harmful content.
- No social media functions. Period.
- No calls or texts from people outside your contact list.
- No web browser - so no exposure to inappropriate content.
Enable the best experience.
School zone helps the focus, the step counter encourages kids to lead an active lifestyle
School Mode
Automatically turn off non-essential features during school-hours, disable notifications during school hours to prevent distractions and ensure kids remain focused on their studies
Health Monitoring: Heart Rate Monitor & Step Counter §
Track children’s heart rate & steps to ensure they get enough exercise.
Our best design yet
Loop is our newest and most affordable 4G smartwatch for kids. Integrates a GPS location tracker, phone, emergency SOS button, and school mode into one watch.
School Mode for No Distractions
Loop 2 turns into a regular watch during class, making it the perfect school friendly watch
Tough Design for Active
KidsMade with a tough Gorilla Glass screen.
Water resistance rating of IP67*
Supporting your child's health
The built in heart rate monitor & step counter encourages kids to lead an active lifestyle§.
Comfort meets durability.
A slimmer, lighter design with a flexible secure band, perfect for all-day use.
Level up with Loop
The most accurate, precise and finely tuned version yet.
Packed with Features
- Lighter design with a comfy strap
- Map your kid's location with GPS4 new strap colours with 13 options
- Connect over talk, text or phone calls
- Tough gorilla glass and strong, durable and flexible strap
- No social media or web browser
Up to 3 days
104MB
IPS Backlit Display (240x280px)
Improved UI and Icons for easier navigation
- Torch
- Free-text keyboard
- Improved battery Life
- Better health & fitness tracking New user interface
- More responsive touch screen
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Plans for the whole family
Wearable Plans
Introducing wearableplans designed for everyday family life. Our plans have plenty of inclusions, at an affordable price and all on a trusted network with great coverage.
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NDIS Funding
We believe in equal access and greater independance for people of all abilities. That’s why we’re proud to be a registered NDIS provider.
You may be eligible for funding through the National Disability Insurance Scheme.
Check EligibilityDisclaimer
< Spacetalk app costs may apply. The Spacetalk app is free while device uses a Spacetalk Mobile SIM with associated paid mobile plan.
*Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. We do not recommend wearing Loop when actively swimming or bathing.
‡ Spacetalk Mobile (a brand of Spacetalk Holdings Pty Ltd) uses the Telstra Wholesale Mobile Network, click here to learn more. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population with 3G and 4G and covers more than 1.6m square kilometres of the Australian landmass. Please note, even if you are living in an area that has coverage, connectivity via a mobile network can be impacted by a variety of factors. Spacetalk Mobile Australia does not offer refunds on credit purchased where the coverage map indicates a lack of coverage.
Apple and the Apple Logo are trademarks of Apple Inc, registered in the U.S and other countries. App Store is a service mark of Apple Inc, registered in the U.S and other countries. Android™, Google Play™ and the Google Play logo are trademarks of Google Inc. iOS® is a trademark of registered trademark of Cisco in the U.S. and other countries.
§ Spacetalk Loop is a consumer-grade general wellness device, not a certified medical device. Features are not intended for medical diagnosis.