Shipping Information

Delivery Options and Costs

  • Standard Parcel Delivery Australia Post for orders over $100: FREE
  • Standard Parcel Delivery Australia Post for orders under $100: $11.95
  • Express Post Australia Post: $15.95

 

We deliver to residential addresses, business addresses and PO boxes. When shipping to a business address please specify the business name together with a contact name for delivery. 

 

Dispatch Timeframe

Products ordered through the Spacetalk website are only available for delivery in Australia. 

Most orders are processed and despatched within 1 business day of the order being placed. However, during periods of high demand such as Cyber Sales, Black Friday and Christmas, orders may take slightly longer to be processed through our warehouse. Once we despatch your order, you will receive an email with your order tracking information.

 

Tracking Your Order

Please use the tracking number provided in your shipment confirmation email to track your shipment.

Due to the unprecedented demand and issues caused by COVID-19, many shipping carriers are experiencing delays in delivering packages. There are also additional security checks currently in place for all interstate parcels at Australian borders and as a result, updates to your parcel's tracking information may take a little longer than normal. Your patience and support during this time is greatly appreciated. Once your tracking information is available, please check your tracking information to see the delivery status of your new Spacetalk device. 

To check the Australia Post estimated delivery timeframe, please visit their domestic delivery times page.

 

Get Support

If you need further assistance, our Australian customer support team is only an email or phone call away. Click here for further information on how to contact us.