Life Quickstart Guide

Let's Get Started

Now that your Life mPERS watch with SIM installed has arrived, we can help you get set up. You’ll need your mobile phone and Life watch with you to complete the process.

It will take approximately forty-five minutes to set up your watch. Familiarise yourself with the stages in this guide before moving forward.

Stages
  1. Create a Spacetalk Mobile account
  2. Activate a Spacetalk Mobile SIM plan
  3. Download the Spacetalk App & create an account
  4. Pair the Spacetalk App with your watch
  5. Set up fall detection
  6. Set up your medical ID

Charge your watch

Fully charge your watch in preparation for the set up process, but do not turn on the watch until asked to do so.

STEP 1

Connect the provided cable to the charging dock. Plug the other end into a power adapter.

SOS button

STEP 2

With the SOS button facing up, place the watch onto the charging dock.

While charging, you'll see a red light on the cradle.

Create a Spacetalk
Mobile Account

 
  1. Scan the QR code above using your mobile phone
  2. Choose 'New Customer'
  3. Enter your personal details. Use your full legal name as it will be required later for an identity check
  4. Enter your address
  5. Set a password
  6. Account is created
  7. Identity check. You will need your driver's licence, Medicare card or Australian passport. Please be careful to use the exact details on your ID card.
 
  1. Click the Create Account button above
  2. Choose 'New Customer'
  3. Enter your personal details. Use your full legal name as it will be required later for an identity check
  4. Enter your address
  5. Set a password
  6. Account is created
  7. Identity check. You will need a Driver's licence, Medicare card or Australian passport. Please be careful to use the exact details on your ID card.

Activate your mobile
SIM plan

STEPS
  1. Enter your SIM card number
  2. Locate your Spacetalk Mobile voucher code. This was emailed to you shortly after your purchase
  3. Review your plan
  4. Choose a phone number
  5. Confirm & agree to the terms
  6. Enter a payment method for your annual renewal. You will not be charged until the end of your current subscription.
  7. You will receive an email confirming your account and mobile number.

Download the Spacetalk App & create a Spacetalk App account

STEPS
  1. Scan the QR code above using your mobile phone to download and install the Spacetalk App
  2. Create a Spacetalk App account
  3. Accept the privacy & terms of use
  4. Verify your email
  5. Verify your mobile number.
STEPS
  1. Click the App Store or Google play button above to download and install the Spacetalk App
  2. Create a Spacetalk App account
  3. Privacy and terms of use
  4. Verify your email
  5. Verify your mobile number.

Pair the Spacetalk App with your Life watch

STEPS
  1. Choose to add a Life Device
  2. Create a family member profile
  3. Add device mobile number
  4. Tap to pair the watch
  5. Scan the QR code
  6. Accept pairing request on your watch
  7. Confirm and agree the terms
  8. Select "Set up New Watch"
  9. Add emergency contact(s).

Set up fall detection

STEPS

Answer some health questions. These are used to customise fall detection to suit your needs.

Set up your medical ID

STEPS

Set up your Medical ID. Simply use the on-screen prompts to enter personal and medical information, including your blood type and GP's contact details.

In an emergency, the medical information collected at this stage will be displayed on your watch to help those assisting you. See how it all works in the short instructional video.

Need more help?

If you require further assistance setting up your device or mobile plan, please visit the Life support page.

Download full user manual PDF here

Getting to know your device

  1. 1Power Button
  2. 2Touch Screen
  3. 3Speaker Port
  4. 4Microphone Port
  1. 5SOS/Return Button
  2. 6Charging Port
  3. 7SIM Cover

Features & functions

Discover all the great safety features and configure your Life watch to suit your needs. Visit our handy support page or download the user manual PDF for more details.

Fall Detection

SOS & Emergency Calling

Safe Zones

Reminders & Alarms

Fitness Tracker

Safe Contacts

Safety Callback

Emergency Contacts