Domestic and Family Violence Policy

Support for Customers Experiencing Domestic and Family Violence 

We recognise that domestic and family violence can affect anyone. Your safety and wellbeing are important to us. 

 
We are currently developing our own policies and processes to better support customers in these circumstances, and we are committed to having these in place by 1 January 2026. 

 
While we build those services, if you need support, we encourage you to reach out to specialist organisations that can provide immediate and confidential assistance: 

• 1800RESPECT – National Sexual Assault, Domestic and Family Violence Counselling Service
• Phone: 1800 737 732 (24/7)
• Online: www.1800respect.org.au
• Lifeline – Crisis support and suicide prevention
• Phone: 13 11 14 (24/7)
• Online: www.lifeline.org.au
• MensLine Australia – Support for men with family and relationship concerns 
• Phone: 1300 789 978 (24/7)
• Online: www.mensline.org.au 

 
If you would like to make a request for support from us in the meantime, please contact: 

• • Phone: 1300 028 478
  • Online form or live chat: visit  https://spacetalk.co/pages/contact-us
  • Email us:  support@spacetalk.co