Life Smart Watch
SPACETALK Life is a safe and easy way for our older loved ones to keep in contact with family and friends when they need to. An all-in-one phone, wristwatch, and GPS safety device, its innovative features will give perennials the confidence and freedom to be themselves, whether they’re at home or on the go.
Order Processing & Dispatch
Dispatch Time: All orders are typically processed and dispatched within 1-3 business days from order confirmation.
Shipping Methods Available
We offer multiple shipping options to suit your needs:
Standard Shipping
- Delivery timeframe varies by location (typically 3-7 business days)
- Most economical shipping option
- Tracking information provided
Express Shipping
- Faster delivery (typically 2-5 business days depending on location)
- Priority handling and expedited transit
- Full tracking and delivery confirmation
Priority Shipping
- Available in select markets
- Fastest delivery option (1-2 business days where available)
- Premium service with enhanced tracking
Delivery times may vary based on your location, local postal services, and customs processing times.
Shipping Costs
Flat Rate Markets: Some regions offer flat-rate shipping with transparent, upfront costs displayed during checkout.
Variable Rate Markets: Shipping costs are calculated based on your specific location and chosen delivery method. Rates are provided by our logistics partners and shown during the checkout process.
Free Shipping: Enjoy free shipping on orders over a qualifying amount. The minimum order value for free shipping varies by region and will be displayed during checkout. We also regularly offer promotional free shipping events - check our current offers during checkout or subscribe to our newsletter for updates.
Important Shipping Notes
- Customs & Duties: All customs duties, taxes, and import fees are handled by Spacetalk. You won't receive any additional charges or surprise fees after your order ships - the price you see at checkout is your final cost.
- Address Accuracy: Please ensure your shipping address is complete and accurate. We cannot be responsible for delays or lost packages due to incorrect addresses.
- Delivery Confirmation: Signature may be required for delivery depending on the shipping method selected and local carrier policies.
- Tracking: All shipments include tracking information that will be emailed to you once your order ships.
Region-Specific Information
For specific shipping rates, delivery timeframes, and available methods in your area, please:
- Add items to your cart
- Proceed to checkout
- Enter your shipping address
- View all available shipping options and costs for your location
Questions?
For shipping inquiries or if you need assistance with your order, please contact our customer support team at https://spacetalk.co/pages/contact-us
Same-day delivery service for Sydney
Convenient same-day delivery service for selected postcodes within Sydney Metro area. This premium service ensures your Spacetalk smartwatch reaches you on the same day you place your order, subject to the conditions outlined below.
Service Fee
- A flat rate of $25 applies to all same-day deliveries for orders with a value over $100
- A flat rate of $30 applies to all same-day deliveries for orders with a value under $100
- This fee will be clearly displayed during the checkout process
- The fee is non-refundable once the order has been dispatched
Eligible Areas
- This service is available exclusively for postcodes within the Sydney Metro area
- Eligibility will be confirmed during the checkout process
- We are continuously working to expand our coverage area
Ordering Conditions
Order Cutoff Time
- Orders must be placed before 1:00 PM AEST on the desired delivery day
- Orders placed after the cutoff time will be processed for delivery on the next available delivery day
- Same-day delivery service is subject to availability
Delivery Window
- Deliveries typically occur between 5:00 PM and 9:00 PM AEST on the same day
- Our delivery partner will make every effort to deliver within this timeframe
Parcel Tracking
Live Tracking Service
- All same-day deliveries include real-time parcel tracking
- Customers will be sent a tracking link via SMS and/or email once the order is dispatched
- Example tracking link: https://www.gopeople.com.au/tracking/?code=XXXXXX
Tracking Features
- Live map showing the driver's current location
- Estimated time of arrival updates
- Direct communication with the delivery driver
- Delivery confirmation notifications
Delivery Support
- For delivery inquiries, customers can contact Go People directly through the tracking link
- Customers can also communicate with the driver directly via the tracking interface
- This direct communication ensures a smooth delivery process and up-to-date ETAs
Delivery Procedures
Customer Not at Home
If no one is available to receive the delivery:
- The driver will attempt to leave the parcel in a safe place at the delivery address
- If no safe place is available, the parcel will be returned to our warehouse
- A notification will be sent to inform you of the delivery outcome
Reprocessing and Reshipment
- For parcels returned to our warehouse due to no safe place being available, a reprocessing fee will be applicable
- Returned parcels require a new order to be placed for redelivery
- The original order cannot be rescheduled for redelivery
- Both the reprocessing fee and standard shipping charges will apply to the new order
Spacetalk Life units come pre-fitted with Spacetalk Mobile SIM cards. Plan costs apply. Mobile plan costs not covered by our 30 Day Guarantee. Learn More.
Why you'll love Spacetalk Life
Making life safer simply
Spacetalk Life is a smartwatch with safety built-in, auto fall detection, SOS button, location features, and more!
Life is for living
Stay connected to those that matter with voice calling, texts, and location sharing. Family and carers have access to a simple App to keep in touch.
Keep up with life
Stay on top of things and keep active using reminders, alerts, a step counter and fitness tracking. Or, just use your watch as a phone.
Spacetalk Life is a smartwatch with safety built-in, auto fall detection, SOS button, location features, and more!
Stay connected to those that matter with voice calling, texts, and location sharing. Family and carers have access to a simple App to keep in touch.
Stay on top of things and keep active using reminders, alerts, a step counter and fitness tracking. Or, just use your watch as a phone.
Packed with Features
Life comes bundled with a 1-year subscription to the Spacetalk App‡, enabling your support network to:
- Location share. Allow carers to see where you are.
- Create safe zones. Trigger alerts when you come and go.
- Create safe contacts. Get rid of spam callers.
- Get alerts. For help with SOS and fall detection.
✓
✓
✓
GPS tracker with periodic updates and Location on Demand.
Internal rechargeable battery 3.8V/370mAh.
Block calls and text messages from anyone not on your approved contact list.
Value
Safety on Hand
Spacetalk Life Smartwatch: Ensures senior safety with 4G phone, GPS, SOS alerts, fall detection, reminders, fitness monitor. Includes watch, SIM, cable, guide.
Easy
An interface that's intuitive and accessible for all.
Attractive
Lightweight and low-profile design provides comfort and style.
Intelligent
Thoughtful features automatically help connect and protect.
Compare Spacetalk Life Bundle
Life Connect comes with a Spacetalk Mobile SIM card pre-installed and 12 months of talk, text and data#.
Spacetalk Supports the National Disability Insurance Scheme
We believe in equal access and greater independance for people of all abilities. That’s why we’re proud to be a registered NDIS provider.
If you or someone you care for lives with a disability you may be eligible for funding so you can start enjoying greater independence with your Life Seniors Smartwatch at no cost to you.
Thinking about 24/7 Monitoring?
We work with the leading brands and organisations to ensure the best in safety services and support for all Australians. The Life Smartwatch is an mPERS accredited device when partnered with a 24/7 monitoring provider.†
Get Life with MonitoringHelpful resources
Quickstart Guide
Get started in a cinch with this step-by-step guide.
User Guide
Get detailed information about all Life features.
Spacetalk Support
Visit our help centre for friendly help and answers
- CCarolReviewingSpacetalk Life Connect BundleI recommend this productRated 5 out of 5 starsMay 14, 2025Works well
Works well, love the fall feature, and emergency calls as my dad is not a big fan of having a mobile on him. Great stuff
Spacetalk Life devices require the use of the Spacetalk App. App fees apply.
*Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. We do not recommend wearing Loop when actively swimming or bathing.
‡ Spacetalk Mobile (a brand of Spacetalk Holdings Pty Ltd) uses the Telstra Wholesale Mobile Network, click here to learn more. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population with 3G and 4G and covers more than 1.6m square kilometres of the Australian landmass. Please note, even if you are living in an area that has coverage, connectivity via a mobile network can be impacted by a variety of factors. Spacetalk Mobile Australia does not offer refunds on credit purchased where the coverage map indicates a lack of coverage.
††24/7 monitoring services administered by Safety Link. Use of the Safety Link services are subject to the Safety Link Service Agreement, Terms of Use and Privacy Policy available here. Safety Link services require a paid subscription.
§§ Spacetalk Life is a consumer-grade general wellness device, not a certified medical device. Spacetalk Life Fall Detection does not detect 100% of falls. If able, users should always push their SOS button when they need assistance. Spacetalk is not intended to replace caregiver or medical attention for an individual living with health issues. Features are not intended for medical diagnostics. The information provided in this website or the Spacetalk app is not a substitute for obtaining proper professional care or services. You should seek independent advice from a medical professional as required.