Full Terms and Conditions

1.          Instructions on how to enter and this offer form part of these terms and conditions (“Terms and Conditions”). Participation in this Spacetalk Black Friday Redemption Promotion (“Promotion”) is deemed acceptance of these Terms and Conditions. This Promotion is not valid in conjunction with any other offer. Claims must comply with these Terms and Conditions to be valid. Conditions to be valid. Conditions to be valid.

2.          The promoter is Spacetalk Holdings Pty Ltd (ABN 64 606 733 804) of 13/154 Fullarton Rd, Rose Park SA 5067 (“Promoter” or “Spacetalk”).

3.          The Promotion commences at 12:00am (AEST) on 22nd November 2021 and closes at 11:59pm (AEST) on 29th November 2021 (“Promotion Period”). The Promotion Period may be extended in the sole discretion of the Promoter. Claims received after the Promotion Period will not be accepted.

4.          Claimants must submit their Online Claim Form by 11:59pm (AEST) on 25th December 2021.

5.          The Gift consists of a choice of one of the following
1 x Spacetalk ADVENTURER Screen Protectors Twin Pack: (ST2-SP-KIT).
OR 1 x Spacetalk ADVENTURER Charging Kit: (Product Number SP-CD3-KIT).
OR 1 x Spacetalk ADVENTURER Band Strap: (Product Number ST2-BS-MN / ST2-BS-OC / ST2-BS-CR / ST2-BS-LG / ST2-BS-CL).

The Gift

6.          To redeem the Gift, claimants must:

a)    Purchase a Participating Product from a Participating Retail Store.

b)    Satisfy the other eligibility and claim requirements in these Terms and Conditions below.

7.          Limit of one (1) Gift applies per purchase of an eligible Participating Product.

 

Definitions

8.          For the purpose of these terms and conditions:

a)    “Immediate Family Member” means any of the following: spouse, ex-spouse, de facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, step-sister or first cousin.

b)    “Participating Product” means any of the Spacetalk products listed in the table below by model name and number that are supplied by Spacetalk in Australia and sold directly by Spacetalk or a Participating Retail Store:

Model Name	SKU
SPACETALK Adventurer - Midnight / Ocean / Coral / Mist / Cloud	ST2-MN-1 / ST2-OC-1 / ST2-CR-1 / ST2-ST-1 / ST2-CL-1

c)     “Participating Retail store” means any one of the Australian retail or online stores trading under the following trading names that are authorised by Spacetalk to sell Participating Products and has been invited by the Promoter to participate in the Promotion, including but not limited to:

·       Spacetalk (www.spacetalkwatch.com).

·       Telstra Stores

·       Telstra online store (www.telstra.com.au)

·       Qantas Store

·       JB HiFi

·       The Good Guys

·       Kogan

·       Officeworks

·       Catch (www.catch.com.au)

·       Harvey Norman

·       Vodafone

·       Woolworths

     The Promoter recommends that prior to purchasing a Participating Product, each claimant verify with the retailer that it is a Participating Retail Store.

d)    “Proof of Purchase” means an original tax invoice clearly confirming a Purchase. The Proof of Purchase must clearly specify:

·       The Participating Product that was Purchased.

·       The price paid for the Participating Product.

·       The Participating Retail Store in which the Participating Product was Purchased.

·       The date that the Participating Product was Purchased during the Promotion Period and prior to the claim being made.

e)     “Purchase” means either making full and final payment for a Participating Product during the Promotion Period or successfully and validly purchasing a Participating Product by entering a final and binding finance agreement in relation to a Participating Product during the Promotion Period. This does not include laybys unless the final payment is made during the Promotion Period.

Privacy

9.          Claims remain the property of the Promoter. Spacetalk and its agents collect personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including, but not limited to, agents, contractors, service providers, offer suppliers and, as required, to Australian regulation authorities. Validity of claims is conditional on providing this information. Spacetalk and its agents may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning a claimant. Claimants acknowledge that the information they provide will be collected by or on behalf of Spacetalk and may be disclosed to other group companies and to third parties that help Spacetalk deliver its products and services (including suppliers, contractors, dealers, agents and business partners) or as required by law. Claimant’s should direct any request to access, update or correct information to Spacetalk’s privacy policy and by claiming under the Promotion, each claimant accepts the terms and conditions of Spacetalk’s privacy policy. For further details see our privacy policy at www.spacetalkwatch.com

 

Eligibility and claims

10.       To be eligible to claim the Gift, each claimant must:

a)    be an Australian resident currently living in Australia residential and postal address;

b)    be aged 18 years old or over, or if under the age of 18, have obtained the consent of their parent or legal guardian to participate in this Promotion;

c)     not be an employee of the Promoter, of a Participating Retail Store or of any agency associated with this Promotion, or be an Immediate Family Member of such a person;

d)    be the Participating Product’s end-user, meaning the claimant must Purchase the Participating Product for their own use and not for commercial purposes, re-sale, re-supply, rental, hire purchase or any other indirect use;

e)     make a Purchase and retain the original Proof of Purchase in respect of that Purchase;

f)      visit www.spacetalkwatch.com (“Website”) and by 30st November 2021; and follow all of the prompts and instructions, which may include asking the claimant to do any or all of the following:

·     Retain original packaging and Proof of Purchase.

·     Visit the online claim form located at the Website (“Online Claim Form”) and provide:

·     Information including the claimant’s full name, telephone number, email address and residential address

·     A scanned copy or photograph of the Proof of Purchase, clearly showing the Participating Product that was Purchased, the date of Purchase, the price paid and the Participating Retail Store.

·     A response to any general or marketing questions posed by the Promoter.

The Promoter and its associated agencies accent no responsibility for lost, stolen, late, damaged or misdirected claims. Claimants must ensure that all personal details provided are correct.

Validation of claims

11.       The Promoter will:

a)    ensure that the Proof of Purchase submitted by each claimant is valid.

b)    once a claimant’s claim has been validated, the Promoter will notify the claimant by the email address provided by the claimant to confirm that their claim was successful.

12.       The validation of claims and notification of a validated claim to a claimant may take up to 60 days from date of submission.

Gift

13.       Each claimant whose claim is validated will receive the Gift.

14.       The Gift will be delivered to claimants in one delivery directly by a 3^rd party agency and is subject to any delivery or processing delays. There will be no delivery fee for deliveries made within Australia. Change of delivery address requires 30 calendar days notice by contacting redemptions@spacetalkwatch.com. If a delivery has already been dispatched before any change of delivery address is notified claimant may not receive the delivery and Spacetalk will not be liable for the delivery if the address change has not been provided. Claimants may not delay any delivery or change any aspect of the delivery including contents of the Gift.

15.       The Promoter is not responsible for delivering the Gift to claimants, or any delivery or processing delays. For each claimant notified of a successful claim, Spacetalk will endeavour to arrange Gift delivery within 28 business days of the Notification Email.

16.       If the Gift or element of the Gift becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute the Gift or element of the Gift of equal or greater value at the Promoter’ sole discretion, subject to any written directions from the relevant authorities. Claimants will not be entitled to any additional compensation in the even that the Gift or element of the Gift has been substituted at equal or greater value.

 

Invalid Claims

17.       In the event that Spacetalk determines in its sole discretion that a claimant has provided an invalid Proof of Purchase, that claimant will be notified via the email address (“Notification Email”) provided by the claimant of the reason for this determination. The claimant will have until 11:59pm (AEST) on the fourteenth (14^th) calendar day after the Notification Email is sent to provide a valid Proof of Purchase by responding to the Notification Email.

18.       The Promoter may invalidate a claim if a claimant fails to provide a valid Proof of Purchase by the fourteenth (14^th) calendar day after the Notification Email is sent.

19.       The Promoter may, at any time, verify the validity of claims and claimants (including a claimant’s identity, age and place of residence, Proof of Purchase provided as part of a claim) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. All decisions of the Promoter are final and no correspondence will be entered into. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

20.       Incomplete, indecipherable or illegible claims will be deemed to be invalid. Claimants are responsible for ensuring their correct contact email address and other details are provided and any updated details are notified to the Promoter. The Promoter accepts no responsibility should a Claimant fail to notify the Promoter of correct details or of a change to those details, or of otherwise providing incorrect information.

 

General

21.       If a Participating Product, details of which are submitted as part of a claim, is returned for a refund or exchange, that claim is disqualified from the Promotion and the claimant is not entitled to receive the Gift for the claim.

22.       Any costs associated with this Promotion and making a claim is each claimant’s responsibility. All taxes (excluding GST) which may be payable as a consequence of receiving the Gift is the sole responsibility of claimant. All other ancillary costs including but not limited to insurance, taxes (excluding GST) and any and all other expenses are the responsibility of the claimant. The Promoter makes no guarantee of the availability of its web services and will not be held responsible for any interruption of service that may interfere with a claimant’s ability to participate in this Promotion.

23.       Subject to these Terms and Conditions and to the maximum extent permitted by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following:

a)    any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

b)    acts or omissions (including negligent acts or omissions) of the Promoter or its employees or agents involved in he conduct of this Promotion;

c)     any theft, unauthorised access or third part interference;

d)    any original Purchase documentation that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

e)     any tax or other financial liability incurred by the claimant.

24.       Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer rights under the Competition and Consumer Act 2020 Cth (“CCA”) or any other legislation that may not be excluded, restricted or modified by these Terms and Conditions. If the CCA or any other legislation implies a condition, warranty or term into the Terms and Conditions or provides statutory guarantees in connection with these Terms and Conditions, in respect of goods and services supplier (if any), the Promoter’s liability for breach of such a condition, warranty, or other term or guarantee is limited to (at the Promoter’s discretion), to the extend it is able to do so:

a)    in the case of supply of goods, the Promoter doing one or more of the following:

·       replacing the goods or supplying equivalent goods;

·       repairing the goods;

·       paying the cost of replacing the goods or of acquiring equivalent goods; and/or

·       paying the cost of having the goods repaired; or

b)    in the case of supply of services, the Promoter doing either or both of the following:

·       supplying the services again; and/or

·       paying the cost of having the services supplied again.

25.       These Terms and Conditions are governed by the laws of South Australia. Claimants submit to the non-exclusive jurisdiction of the courts of South Australia.

26.       Consumer Promotion support is available at:

 

Email:     redemptions@spacetalkwatch.com

Phone:   1300 087 423